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Seminar MOC 10982 dmd

Supporting and Troubleshooting Windows 10 - Demand

This MOC on Demand course is designed to provide students with the knowledge and skills required to support and troubleshoot Windows 10 PCs and devices in a Windows Server domain environment.


Alle Details zu diesem Seminar

Dauer:
90 Tage

Seminarpreis:
590 €*
*zzgl. gesetzlicher MwSt. Dieses Angebot richtet sich nicht an Privatkunden.

590 Euro*

*Alle Preise gelten zzgl. gesetzlicher MwSt.
Dieses Angebot richtet sich nicht an Privatkunden.

jetzt buchen

Alle Details zu Ihrem Seminar

Seminarziel

Skills include understanding of Windows 10 features, how they can be used in an Active Directory environment and how to troubleshoot them.

Teilnehmerkreis

The primary audience for this course is the Enterprise Desktop Support Technician (EDST), who provides Tier 2 support to users running Windows 10 personal computers (PCs) and devices in medium to large enterprise organizations, within a Windows domain environment. EDSTs focus on a broad range of technical issues for Windows operating systems (OSs), devices, cloud services, applications, networking, and hardware support. In the overarching scenario, if an Enterprise offers the service, the EDST is asked to support it. The key responsibilities include resolving technical issues pertaining to Windows 10 installation and migration, activation, performance, profiles, settings; and device synchronization. Some other key responsibilities include local and remote network access; access to applications, access to data and printers; authentication, Endpoint security and policy; OS and data recovery. The secondary audience for this course are IT professionals who administer and support Windows 10 desktops, devices, users, and associated network and security resources. Students who seek certification in the 70-697, Windows 10 Configuring exam will also benefit from this course.

Inklusiv-Leistungen

  • Original Microsoft Trainingsunterlage (digital)
  • 90 Tage Kurszugriff
  • 24 / 7 Verfügbarkeit

Sonstiges

MOC On-Demand in englischer Sprache. Sie erhalten nach Bestellung Ihren Zugangscode per Email. Mit Microsoft Official Courses On-Demand (MOC On-Demand) – bietet Microsoft den MOC 10982 im Selbststudium-Format. MOC On-Demand kombiniert Videos, ePaper, Live-Hands-on Labs und Wissestests.

Seminarinhalt

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 10
  • Troubleshoot startup issues and operating system services on a Windows 10 PC
  • Resolve issues related to hardware devices and device drivers
  • Troubleshoot Windows 10 PCs remotely
  • Troubleshoot issues related to network connectivity
  • Troubleshoot client configuration failures and GPO application issues
  • Troubleshoot issues related to user settings
  • Troubleshoot remote connectivity issues
  • Resolve issues related to accessing resources from computers that are domain-joined
  • Resolve issues related to accessing resources from computers that are not domain-joined
  • Troubleshoot issues related to application installation and operation
  • Recover a PC running Windows 10